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Partners: Creating your partner E-wallet
Partners: Creating your partner E-wallet

A guide to setting up and adding funds to your wallet

Updated over a week ago

Introducing MANGOPAY

We strive to achieve the most simple and secure money transfer and storage for our partners.

Crowdfunder allows you to transfer one large fund into our system that can then be distributed to projects in smaller payments.

We do this through our integration with MANGOPAY, a licensed electronic money issuer. By working with MANGOPAY, we are able to provide a secure E-Wallet accounts system to hold your funds separately from our own accounts and assets whilst enhancing your control, flexibility and simplicity.

As a partner you will set up a digital wallet in MANGOPAY in your name. You are not charged by MANGOPAY for the wallet or any services so you will not receive invoices from MANGOPAY. Crowdfunder will notify you of the amounts of the fund you need to transfer into your MANGOPAY wallet based on what is agreed in the purchase order.

Setting up your MANGOPAY wallet

It can take a few days for MANGOPAY to review and approve/decline your documents.

We recommend that you start your wallet setup as soon as possible.

Once approved, you’ll be able to transfer funds straight into your wallet.

1. Sign up to Crowdfunder

If you haven’t already created an account, click on Sign up and create an account using your work email address.

Let us know once you’ve done this by emailing [email protected]

Then sign in to the Crowdfunder website.

2. Go to your Crowdfunder Connect dashboard

Access your Crowdfunder Connect dashboard by selecting ‘My funds’ in the top right dropdown:

3. Set up your wallet

Use the 'Fund details' tab to find your 'Wallet' and click the link to 'finish setting up your wallet':

4. Your organisation type:

You'll be asked to choose what type of entity you are registering.

Organisation, Charity or Local Authority

If you select 'Organisation, Charity or Local Authority', you'll be required to complete the form below:

Business or Organisation with a Companies House registration

If you select 'Business or Organisation with a Companies House registration', you'll be required to submit the following information:

Individual

If you select 'Individual', you'll be required to complete the following:

Once selected, click on ‘Setup’’ to continue.

5. Upload required documents

This is where you will submit your documents.

Scan your ID as a jpeg to upload. ‘pictures’ of your ID, taken using a phone, may be rejected.

Your ‘Proof of registration’ and ‘Certified articles of association’ can usually be found on companies house, the FCA site, your local authority website or similar.

These step by step guides list out which documents / details you’ll need to upload. This will depend on your organisation type:

The condition of the scans, for example, is very important for MANGOPAY to be able to approve the documents:

Add funds

Once you've set up your wallet, adding funds is simple.

FAQs

What if my document isn’t accepted?

Once you upload your documents and submit for reviewal, the MANGOPAY Legal Team will review and approve.

If further information is required or if for whatever reason your documentation is not accepted, we will work with MANGOPAY to get you the clarification you need and you may need to resubmit, which means going through the set-up process again.

Read through these step by step guides thoroughly - the condition of the scans, for example, is very important for MANGOPAY to be able to approve the documents:

How long does MANGOPAY take to review documents?

It can take a few days for MANGOPAY to review and approve/decline your documents. We recommend that you start your wallet setup as soon as possible.

Once approved, you’ll be able to transfer funds straight into your wallet.

Why MANGOPAY?

We strive to achieve the most simple and secure money transfer and storage for our partners.

Crowdfunder allows you to transfer one large fund into our system that can then be distributed to projects in smaller payments.

We do this through our integration with MANGOPAY, a licensed electronic money issuer. By working with MANGOPAY, we are able to provide a secure E-Wallet accounts system to hold your funds separately from our own accounts and assets whilst enhancing your control, flexibility and simplicity.

Who are MANGOPAY?

Mangopay is an authorised Electronic Money Institution in the UK and the EU. Currently the services to Crowdfunder and its customers are provided by Mangopay S.A., the Luxembourg registered company.

Mangopay S.A.’s license requires annual audits by the Luxembourg Financial Sector Supervisory Commission, whose address is at 110 route d’Arlon L-1150 Luxembourg and whose website is at: www.cssf.lu

How is MANGOPAY regulated?

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