Claiming a voucher
To start, claim your voucher here: www.bacommunityfund.co.uk/employee
Enter your ba.com email address and click submit.
Find the email in your BA inbox from [email protected], with the subject: Activate your BA Better World Community Fund Employee Giving Vouchers!
If you have a focused inbox, this may arrive in your ‘other folder’. Please also check your junk mail folder.
You will need to set up an account with the email address that this email was sent to (your ba.com or avios.com email address), it is important that you use the same email address to set up your account as the one you used to claim your voucher.
Once you’re signed in you’ll see that your £20 voucher has been activated, and you can click 'Redeem'.
It says my voucher has already been claimed?
This message simply means that you have already claimed your voucher and now you need to activate it. If you can't find your original 'Activate your BA Better World Community Fund Employee Giving Vouchers!' in your BA inbox, you can resend the email by clicking on the link at the top of the claim page.
I can’t find my activation email
If you still can’t find your Activate your BA Better World Community Fund Employee Giving Voucher email, please contact [email protected] or chat with us below by clicking the message icon in the bottom right and we will resend the email to you.
My voucher says it's unavailable
This message simply means that you have already activated your voucher or that you have not set up an account. You can sign in to your account here. If you haven’t taken part in the BA Better World Community Fund before, you will need to set up an account with your ba.com email address.
Once you have created your account and signed in you’ll see that your £20 voucher has been activated, and you can click 'Redeem'. You'll also see your voucher in the top right corner of your screen.
Please note: If you are a new employee and this doesn't work for you, it may be that we need to generate a voucher for you as you haven't been listed. Please email [email protected] if the process above doesn't work.
If you need any further support please contact [email protected], or get in touch with the Crowdfunder support team via our contact form: https://www.crowdfunder.co.uk/contact-us