Claiming a voucher

To start, claim your voucher from www.avivacommunityfund.co.uk/employee. Enter your aviva.com email address twice and click submit.

Find the email in your Aviva inbox from [email protected], with the subject: Activate your Aviva Community Fund voucher!

If you have a focused inbox, this may arrive in your ‘other folder’. Please also check your junk mail folder.

If you have donated vouchers before, please sign in to your account with your aviva.com email address. Once you’re signed in you’ll see that your £25 voucher has been activated, and you can click 'Redeem'.

If you haven't taken part in the Aviva Community Fund before, you will need to set up an account with your aviva.com email address.

It says my voucher has already been claimed

This message simply means that you have already claimed your voucher and now you need to activate it. If you can't find your original 'Activate your Community Fund Voucher' in your Aviva inbox, you can resend the email by clicking on the link at the top of the claim page:

I can’t find my activation email

If you still can’t find your Activate your Aviva Community Fund Voucher, please contact [email protected] or chat with us below by clicking the message icon in the bottom right and we will resend the email to you.

My voucher says it's unavailable

This message simply means that you have already activated your voucher or that you have not set up an account. You can sign in to your account here. If you haven’t taken part in the Aviva Community Fund before, you will need to set up an account with your Aviva.com email address.

Once you have created your account and signed in you’ll see that your £25 voucher has been activated, and you can click 'Redeem'. You'll also see your voucher in the top right corner of your screen.

N.B. If you are a new employee and this doesn't work for you, it may be that we need to generate a voucher for you as you haven't been listed. Please email [email protected] if the process above doesn't work.

If you need any further support please contact [email protected] or chat with us below by clicking the message icon in the bottom right!

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