When creating your project, you'll need to upload your ID to verify your identity. As the ID verification process is automated, you'll need to upload a file in the correct format and meet all the requirements in or to be verified.
Please follow the guidance below when capturing an image of your ID document to upload.
Accepted identity documents:
Passport
UK issued photo driving licence
Biometric residence permit (BRP)
Citizen Card
Identity document requirements:
We recommend uploading a clear photograph of the original identity document. Make sure there is no glare or reflection from bright lighting and that the text on the document is clearly readable.
Please take note of these important requirements:
Documents must be uploaded in full colour as a PNG or JPG
Make sure that all corners and edges of the document are visible
Documents must be clear and readable
Documents must not be expired
Make sure the name and DOB on the document matches exactly with the details you've provided (for example, if your legal first name is 'Robert', you cannot enter 'Rob' as your first name)
Passport:
Take a photo that shows the entire passport, open on the page with your photo. Make sure that both pages showing your photo and personal details are visible. Check it is signed and has not expired.
UK issued photo driving licence:
Take a photo that shows the entire front of the driving licence. Check it has not expired.
Biometric residence permit (BRP):
Both the front and back of the card are required, as your DOB appears on the back of the card. You'll need to take two photos, then combine them into one file in order to upload them. Check it has not expired.
Citizen Card:
Take a photo that shows the entire front of the Citizen Card. Check it has not expired.
Common reasons for identity documents not being verified:
There is a reflection or glare on the photo, making it unreadable
A black-and-white scan is uploaded
A photocopy of the identity document is uploaded
The name on the document is not an exact match for the name provided
The document has expired
Only part of the document has been photographed
Passport has not been signed
Passport example:
UK issued photo driving licence example:
Biometric residence permit (BRP) example:
Citizen Card example:
If you need any further assistance, please get in touch with our Support team via our contact form and attach the documents you would like help with: https://www.crowdfunder.co.uk/contact-us