When you log into your project dashboard, you will see the following notification.

Click on complete setup to begin.

Please answer the questions to get the correct wallet set up. ANY organisation that files their accounts with Companies House will need to add as a business wallet even if they also have a charity listing.

Companies House company search:

You can find all of the documents you need (apart from an ID of a director) in your Companies House Filing History and they are free to download.

Company number: Enter your Companies House number. This will be 8 digits or two letters followed by 6 digits.

If your number only has 7 digits please input a zero in front of it

Registered name and address: The business name and address must exactly match the details registered with Companies House.

Once you've entered the company details, you'll need to agree to the payment provider's terms and privacy policy.

Director details: Your legal representative must be an active director, as listed on Companies House. You can find out who is listed as an active director by looking at the 'Officers' tab on your Companies House page.

You'll need to enter the personal information exactly as it appears on the director's passport or driving licence - For example, if their legal first name is Robert, don't enter Rob.

Director photo ID: Upload a clear, good quality, colour photo of the director's valid signed passport or driving licence. Please do not upload a scan of the ID as it will be rejected.

If the director resides outside the UK/EU, a passport is required.

Ensure all corners, edges, and both the top and bottom pages of the passport's personal information section are visible and legible without glare.

You will need to upload your latest confirmation statement. If you do not have a confirmation statement because you are newly registered, please upload your original incorporation document instead.

In this section we need your incorporation document, proof of director and any company names change notices for your Companies House file since incorporation.

If the director (legal representative) is not mentioned by name in your incorporation document, we will require proof that they are linked to the company. You will therefore need to provide an AP01 form for that director, which can be downloaded from your Companies House filing history.

Shareholder Details: Provide information for all Persons with Significant Control listed in your Companies House 'People' section.

If there are no persons with significant control listed on Companies House, please enter the details of the director you have chosen as a legal representative for this wallet again in this section.

Shareholder declaration form: You must complete and upload this shareholder declaration form detailing all of the people you have listed in the 'Persons with Significant Control' section on Companies House and the type of control they have in the business.

If there are no persons with significant control on Companies House, please enter the details of the director you have chosen as a legal representative for this wallet (again) in this form and select type of control 4.

Once ALL your business documents have been verified, you will be able to complete the bank details section of your wallet.

When completing this section the account holder must be your business name (not an individual’s name). This must EXACTLY match the business name on Companies House.

For the bank account holder address, ensure you enter the address that appears on your bank statement (which may for example be a home address if it gets posted to a director).

Upload your bank statement: This must EXACTLY match the business bank account details submitted above. It must also include ALL OF the following information to be accepted:

We cannot accept Excel downloads, .xlsx copies or screenshots of your statement.

Here’s an example of what we need to see:

You can submit a copy of a paper document or download your statement from your online banking account. For guidance on downloading your statement, visit your bank's online help centre.

Document upload requirements

All of the documents you upload to the Wallet must

Check your extra funding wallet after 72 hours to see if your documents have been verified or if you need to resubmit them. You will also be notified by email if you need to resubmit one or more of your documents.

If you need any further assistance, please get in touch with our Support Team via our contact form and attach all signed documents: https://www.crowdfunder.co.uk/contact-us