Fees policy for projects adversely affected by Covid-19

We are currently waiving Crowdfunder Platform fees for projects that are fundraising as a consequence of the coronavirus pandemic. Please see the section on our fees page on crowdfunding in response to COVID-19.

The purpose of this offer is to support organisations who find themselves in crisis at this difficult time.

If a crowdfunding project on Crowdfunder.co.uk self certifies that they have been adversely affected by Covid-19, they can ask for a refund of their platform fees, this does not include transaction or partner funding fees.

These refunds are subject to Crowdfunders own discretion.
These refunds are not available to projects that cannot certify they have been adversely affected by Covid-19.

We cannot refund fees for projects that have already closed and received their funds beyond seven days after their drawdown.

We may withdraw this offer at any time.

Did this answer your question?