When making a pledge or donation, you have the option to leave Crowdfunder a tip. You can choose how much or how little you give, or if you even want to tip at all!

WHY DO WE GIVE YOU THE OPTION TO LEAVE US A TIP?

Since the outbreak of Covid-19, we've removed platform fees for projects that help those adversely impacted by the pandemic and other worthy causes. We also do not charge platform fees for charities. This means we rely on the generosity of those who can afford it to tip the platform, it's through voluntary tips that we can break even and can cover our staff costs. The tipping function therefore enables us to both maintain and invest in our offering, which means we can support more projects during this difficult time.

HOW CAN YOU CHANGE THE AMOUNT YOU'D LIKE TO TIP?

Before you check out, you'll see the box marked Optional tip. This is also highlighted in the screenshot below. Click on this box and you'll see a drop down menu that lets you choose between 15%, 10% and 5%.

HOW CAN YOU CHECK OUT WITHOUT LEAVING A TIP?

There's a fourth option in the drop down menu. When you select Other amount, a second box will appear beneath it — as you can see in the screenshot below. You can enter an amount in whole pounds or enter 0 to check out without leaving a tip.

PLEASE ALWAYS CHECK THE TOTAL TO PAY BEFORE CLICKING PROCESS PAYMENT SECURELY.

HOW CAN YOU REFUND A TIP YOU DIDN'T INTEND TO LEAVE?

We cannot issue part refunds. Therefore, if you would like to remove the tip, you will need to cancel your pledge and make a second pledge without leaving a tip. Before you do this, please make sure that the project you have supported is still live. If the project has closed, please contact [email protected]

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