When you pledge or donate on a project, we'll send you an email that includes the details of your pledge and your reward selection, if you chose one. 

When a project closes you will then receive a second email informing you if the project you backed was successful or not. If a project was unsuccessful you will be refunded within 5 working days. 

The details of your pledges can also be found on your Crowdfunder account on "My Pledges" page

While we don’t provide formal invoices, you’re welcome to contact the project creator directly for help.

If you did not receive a pledge confirmation email, please try checking your spam folder. 

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