You can reset your password on the log in page by pressing the 'Forgot Password?' button. You will then receive a reset link in an email. Please note this link is only valid for 24 hours.

If you want to update your password, log into your account and select 'My profile' from the top right drop down menu.

Type in your old password followed by the new password twice. Then press 'Save changes' at the bottom of the page. 

If you originally signed up using the magic link route then you will not have a password and will need to set one up before you can access your reporting

To set a password please go to the 'Account' section of your profile where you will be prompted to set a password

When you click the 'Set password' button you will see a banner at the top of the screen telling you that a link to set your password has been set to the registered email address

Find and open the email and click on the 'Click here to confirm and set password' button

You'll then be able to set your password and have access to all the password protected features from within your account.

If you continue to get issues please get in touch via our contact form: https://www.crowdfunder.co.uk/contact-us