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What happens if the project I pledge on doesn't reach their target?
What happens if the project I pledge on doesn't reach their target?

The project failed so was unsuccessful when will I get my refund?

Updated over a year ago

What happens to the money that you pledge to support a project will depend upon which funding type the project owner has chosen; 'All or Nothing' or 'Keep What You Raise'.

All or Nothing: Your pledge will only be received by the project if they hit their target. If the project doesn't hit target then you will be refunded in within 5 to 10 working days of the project closing unsuccessfully.

Keep What You Raise (also known as 'Flexible Funding'): The project owner will keep all of their money raised, whether or not they meet their funding target.

You can tell which funding option a project is set to by looking below the funding thermometer and 'Support Us' button on their Crowdfunder Project page:Β 

All or Nothing:


​Keep What You Raise:

What happens if the project I've pledged on is a 'multiplier' project?

Some project owners allow supporters to set up subsidiary projects to support their fundraising cause. This is known as a multiplier, and you'll see the button pictured below on the project page. Please note that multipliers are all set to the 'Keep What You Raise' funding type.

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