Skip to main content
All CollectionsSupporting a projectSupporting a project
What happens if the project I pledge on doesn't reach their target?
What happens if the project I pledge on doesn't reach their target?

The project failed so was unsuccessful when will I get my refund?

Updated over a week ago

What happens to the money that you pledge to support a project will depend upon which funding type the project owner has chosen; 'All or Nothing' or 'Keep What You Raise'.

All or Nothing: Your pledge will only be received by the project if they hit their target. If the project doesn't hit target then you will be refunded in within 5 to 10 working days of the project closing unsuccessfully.

Keep What You Raise (also known as 'Flexible Funding'): The project owner will keep all of their money raised, whether or not they meet their funding target.

You can tell which funding option a project is set to by looking below the funding thermometer and 'Support Us' button on their Crowdfunder Project page:ย 

All or Nothing:


โ€‹Keep What You Raise:

What happens if the project I've pledged on is a 'multiplier' project?

Some project owners allow supporters to set up subsidiary projects to support their fundraising cause. This is known as a multiplier, and you'll see the button pictured below on the project page. Please note that multipliers are all set to the 'Keep What You Raise' funding type.

Did this answer your question?