You can cancel your pledge (donation) from the 'My Pledges' section of your Crowdfunder profile, provided that the pledge has not already been paid out to the project. Cancelling your pledge will also remove you from the project's supporters list.

To do this, click on the dropdown arrow next to your profile icon and select

'My Pledges.' This will take you to the manage payments page.

Click on the plus sign next to the pledge you want to be refunded:

If the "Cancel Pledge" button is visible, you can easily refund your pledge. Please click this button and follow the on-screen instructions. Your payment will be credited back to your payment method within 5 working days.

If the "Cancel Pledge" button is not visible, please reach out to us via our Support contact form, and we may be able to issue a refund: https://www.crowdfunder.co.uk/contact-us.

If the funds have already been sent to the project owner, you will need to contact them directly for a refund. Refer to this article for instructions on how to get in touch with the project owner.

📝 Please note: If you used Guest Checkout, you will need to sign up as a full member to manage your pledges. To do this, go to the "Forgotten Password" page and enter the email address you used to make your pledge. Follow the instructions in the email you receive. Check out this article for more information on how to activate your guest account.