How do I close my project early?

How do I refund my supporters and remove my project?

Updated over a week ago

Whether or not you can close your project early depends on what state your project is in, and if there is any money pledged on the project yet (and how much). Please read through the options below to find out if and how you can close your project:

1. My project is live but no money has been raised.

You can take the project offline in the Manage section of your project dashboard by clicking the 'Take offline' button. This will put your project back in draft so you can keep working on it and go live at a later date if you wish. 

2. My project is live and has already received pledges


If your live project has already received pledges, there may be other options available in the Manage section of your dashboard, depending on the status of your project and how much you have raised. Read through the options below:

  • Close unsuccessfully and refund your supporters.

    • You can close and refund your supporters at any time.

    • Your project will then be marked as unsuccessful, your pledges will be refunded to your supporters, and you will not be able to continue receiving pledges.

  • Request an early payout. You can request that your funds raised so far are paid out early, and any future pledges will be transferred to you on a rolling basis until you project closes. To request this option your project must meet the following criteria:

    • The page has been live for at least 7 days

    • Your funding type is set as Flexible Funding (a.k.a. 'Keep What You Raise')

    • You have already reached 100% of your funding target

  • Request an early close. You can request that your project closes as soon as possible, rather than waiting for your original closing date. Your money will then be paid out within the next 7 working days. To request this option your project must meet the following criteria:

    • The page has been live for at least 7 days

    • If your funding type is All or Nothing you will need to have reached 100% of your funding target

3. My project is set as Always On, or it is a Charity Fundraiser.


Go to the Manage section of your project dashboard and click on 'Close project'. Once you have done this your project will close and be marked as successful, and you will no longer be able to receive pledges.

If you are not able to close your project early using your project dashboard, please get in touch via our contact form: https://www.crowdfunder.co.uk/contact-us

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