You can still edit or change most of the features on your project page after you've hit the go live button. Simply log into your project dashboard, scroll down to the Manage section and click on Edit project.

What can I edit once live

  • Amend project copy,

  • Change and add videos or images,

  • Add new rewards and edit rewards that haven't been pledged on.

  • Extend your project in certain instances. Please see our extending guide for further details.

I have gone live but no one has pledged yet

If you have no pledges then you can take your project offline setting it back to draft mode. You can then make any required changes - Full details are here

What can I NOT edit after my project has gone live with pledges?

Once you are live with pledges or donations you cannot:

  • Change your funding type

  • Change your target

  • Edit rewards that have already been pledged on.

  • Change bank account details - so please ensure you enter the correct account details

If you have noticed a mistake on a pledged reward or chosen the incorrect funding type or target, please contact us. We will review any requests on a case by case basis.

My project has just closed unsuccessfully unexpectedly. Can I reopen it and stop the pledges refunding?.. HELP!

If this happens, please don't panic. Email us straight away and we may have time to stop the refunds. Refunds are not processed over the weekend and bank holidays so if the project closes over a bank holiday weekend, we will have time to intervene when we are back in the office on the Tuesday.

Did this answer your question?