When creating your project, you need to provide UK bank account details in the financials section. If your project is successful, the funds raised will be deposited into this bank account.

You may need to upload a form of identification and a document that proves your home address to verify your identity. Since this verification process is automated, it’s important to upload the files in the correct format and ensure they meet all the specified requirements for successful verification.

To launch your project, you must provide details of a UK bank account that is registered to a UK mainland address. If you do not have a UK bank account, or if your account is based in a British Crown Dependency (such as Jersey, Guernsey, or the Isle of Man) or in a British Overseas Territory like the British Virgin Islands, you will not be able to raise funds on Crowdfunder at this time.

Unfortunately, our payment provider will only accept accounts with UK-registered banks. Accounts from online payment platforms such as Payoneer may not be accepted as they are money-transferring services rather than a full bank account. You cannot use accounts which need reference numbers or specialist accounts such as credit unions.

The documentation you need to upload will depend on who is running the project. Individuals, organisations, registered charities and registered businesses all have different requirements.

After you upload your documentation, the verification process typically takes between 5 minutes and 3 hours. However, for certain projects, it may take up to 2 working days. Please keep this in mind. Since the verification is managed by our payment provider Stripe, we are unable to expedite the process for you.

When entering your personal or business details in the Financials section, please ensure they match exactly what is displayed on any documents you are uploading.

You can watch our video guidance or go to the relevant section below for further details on documentation.

Here is a link to our interactive video guide to help you.

Select this option if you're running the project as an individual or sole trader or if none of the below options apply to you. You will need to enter your legal name, date of birth, home address and bank details. You may also be required to upload a government-issued ID and proof of your home address.

It does not matter if the project owner is not the named bank account holder, as the bank account is verified separately.

Select this option if you are managing the project as an organisation. As an organisation, you will need to provide the same personal information as individuals (because you are personally verified as a representative of the organisation), in addition to entering the organisation’s name and bank details.

Select this option if you are running the project as a registered charity. If your charity is not registered, please choose 'Organisation' instead. As a registered charity, you will need to provide the same personal information as required for individuals (because you are personally verified as a representative of the charity), along with your charity's name, registration number, and bank details.

Choose this option if you are running the project as a business that is registered with Companies House. As a registered business, you are required to provide the same personal information as individuals (because you are personally verified as a representative of the business), along with the business name, business address, company number, and business bank details.

IF YOU ARE NOT REGISTERED WITH COMPANIES HOUSE, OUR PAYMENT PROVIDER WILL NOT RECOGNISE YOU AS A BUSINESS SO YOU MUST SELECT ONE OF THE OTHER OPTIONS.

In addition to the usual verification requirements, registered businesses must also provide a document showing:

You can easily download an acceptable document from Companies House.

You must provide details for anyone with 25% or more ownership of the business. This may include uploading proof of home address and a government-issued ID for each person with this level of ownership.

We always recommend uploading a clear photograph of the original document. Ensure there is no glare or reflection from bright lighting, and that the text on the document is easy to read.

Passport:

Take a photo that shows the entire passport, and open on the page with your photo. Make sure that both pages showing your photo and personal details are visible. Check it is signed and has not expired.

UK-issued photo driving licence:

Take a photo that shows the entire front of the driving licence. Check it has not expired.

Biometric residence permit (BRP):

Both the front and back of the card are required, as your DOB appears on the back of the card. You'll need to take two photos, and then combine them into one file in order to upload them. Check it has not expired.

Citizen Card:

Take a photo that shows the entire front of the Citizen Card. Check it has not expired.

The company number and business address you enter in the Financials section must match the details on Companies House. You can use their search function to find your documents here.

The following documents will not be accepted:

While your account is being reviewed, it will appear as pending in the Financials section. You will receive an email once the documents have been reviewed. Reviews can take our payment provider up to 48 hours to complete.

If you are having issues going live and your account is showing as unverified please see our troubleshooting guide.

If you have been asked to set up a Crowdfunder Wallet in order to receive +Extra funding, please see this guide.