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Supporter Questions
Supporter Questions
38 articles in this collection
Written by
Christine McCormick,
Alex Garbett,
and
Jo Murphy
Supporting a project
I have pledged on a Pay It Forward project will I get my reward?
What if the business I pledged on doesn't reopen?
Written by
Christine McCormick
Updated over a week ago
How do I pledge on a project?
How to donate to a project.
Written by
Christine McCormick
Updated over a week ago
What's the difference between a donation and a pledge for a reward?
Why can't I get a reward for my donation?
Written by
Jo Murphy
Updated over a week ago
How secure is it to pledge on Crowdfunder?
Written by
Christine McCormick
Updated over a week ago
If I make a pledge, what information does the project creator receive?
Written by
Christine McCormick
Updated over a week ago
Can I pledge anonymously?
How to pledge without leaving your name.
Written by
Christine McCormick
Updated over a week ago
What happens if the project I pledge on doesn't reach their target?
The project failed so was unsuccessful when will I get my refund?
Written by
Christine McCormick
Updated over a week ago
Can I pledge to a single project more than once?
Written by
Christine McCormick
Updated over a week ago
How do I know a project creator is who they say they are?
Written by
Christine McCormick
Updated over a week ago
Leaving a comment
How do I leave a comment?
Written by
Alex Garbett
Updated over a week ago
How do I delete my comment?
Written by
Christine McCormick
Updated over a week ago
Can I comment anonymously?
Written by
Alex Garbett
Updated over a week ago
Managing your pledge
Can a project owner access my personal information?
Is my data protected when I pledge?
Written by
Jo Murphy
Updated over a week ago
Will I receive a receipt for my pledge?
Written by
Christine McCormick
Updated over a week ago
Can I claim a reward for my donation?
Written by
Christine McCormick
Updated over a week ago
Where can I keep track of my pledges?
Manage and view your pledges and donations
Written by
Christine McCormick
Updated over a week ago
Can I change my pledge amount?
Written by
Christine McCormick
Updated over a week ago
Do I get notified if a project I'm supporting succeeds?
Written by
Christine McCormick
Updated over a week ago
How do I refund my pledge?
I would like a refund. I need to cancel my donation
Written by
Christine McCormick
Updated over a week ago
Tipping on pledges and donations
What is the optional tip used for?
Written by
Christine McCormick
Updated over a week ago
Payments
How do I pledge with Apple Pay?
Written by
Christine McCormick
Updated over a week ago
Can I pledge from outside of the UK?
Written by
Christine McCormick
Updated over a week ago
Can I pay with a cheque, over the phone or send cash by mail?
Written by
Christine McCormick
Updated over a week ago
When is my card charged if I pledge on a project?
Written by
Christine McCormick
Updated over a week ago
Account settings
How do I sign up to Crowdfunder?
Register to join the Crowdfunder community
Written by
Christine McCormick
Updated over a week ago
What’s my profile page, and what appears on it?
Written by
Christine McCormick
Updated over a week ago
How do I change my user name?
Written by
Christine McCormick
Updated over a week ago
How do I edit my profile/account settings?
Written by
Christine McCormick
Updated over a week ago
How do I opt-out, opt-in or unsubscribe from Crowdfunder emails and emails from projects I have supported?
Written by
Christine McCormick
Updated over a week ago
How do I delete my account?
Find out how to leave Crowdfunder
Written by
Christine McCormick
Updated over a week ago
Guest pledging
How do I make a pledge as a guest?
Written by
Christine McCormick
Updated over a week ago
How do I activate my Crowdfunder guest pledge account?
Written by
Christine McCormick
Updated over a week ago
Getting rewards
How will project creators get my address to deliver rewards?
Written by
Christine McCormick
Updated over a week ago
When will I receive my reward?
I haven't received my reward yet, what should I do?
Written by
Jo Murphy
Updated over a week ago
Interacting with project creators
How can I contact a project creator?
What do I do if I have questions about a project
Written by
Christine McCormick
Updated over a week ago
Troubleshooting
I'm having trouble making a pledge
Written by
Alex Garbett
Updated over a week ago
I didn't receive a pledge confirmation, did my payment go through?
What to do if you do not receive a pledge confirmation email
Written by
Christine McCormick
Updated over a week ago
I think I might have pledged twice by accident
What to do if you make multiple pledges my mistake
Written by
Christine McCormick
Updated over a week ago