Supporter Questions

39 articles in this collection
Written by Sami Mauger, Christine McCormick, and Alex Garbett

Supporting a project

I have pledged on a Pay It Forward project will I get my reward?

What if the business I pledged on doesn't reopen?

Written by Christine McCormick
Updated over a week ago

How do I pledge or donate on a project?

Written by Christine McCormick
Updated over a week ago

What is the difference between a donation and a pledge for a reward?

Written by Sami Mauger
Updated over a week ago

How secure is it to pledge on Crowdfunder?

Written by Christine McCormick
Updated over a week ago

If I make a pledge, what information does the project creator receive?

Written by Christine McCormick
Updated over a week ago

Can I pledge anonymously?

How do I change my pledge to private or public

Written by Christine McCormick
Updated over a week ago

What happens if the project I pledge on doesn't reach their target?

Written by Christine McCormick
Updated over a week ago

Can I pledge to a single project more than once?

Written by Christine McCormick
Updated over a week ago

How do I know a project creator is who they say they are?

Written by Christine McCormick
Updated over a week ago

Leaving a comment

How do I leave a comment?

Written by Alex Garbett
Updated over a week ago

How do I delete my comment?

Written by Christine McCormick
Updated over a week ago

Can I comment anonymously?

Written by Alex Garbett
Updated over a week ago

Managing your pledge

Will I receive a receipt for my pledge?

Written by Christine McCormick
Updated over a week ago

Can I claim a reward for my donation?

Written by Christine McCormick
Updated yesterday

Where can I keep track of my pledges?

Manage and view your pledges and donations

Written by Christine McCormick
Updated over a week ago

Can I change my pledge amount?

Written by Christine McCormick
Updated over a week ago

Do I get notified if a project I'm supporting succeeds?

Written by Christine McCormick
Updated over a week ago

Can I cancel a pledge?

I would like a refund.

Written by Christine McCormick
Updated over a week ago

Tipping on pledges and donations

What is the optional tip used for?

Written by Christine McCormick
Updated over a week ago

Payments

What payment options are there for pledging?

Written by Christine McCormick
Updated over a week ago

How do I pledge with Apple Pay?

Written by Christine McCormick
Updated over a week ago

Can I pledge from outside of the UK?

Written by Christine McCormick
Updated over a week ago

Can I pay with a cheque, over the phone or send cash by mail?

Written by Christine McCormick
Updated over a week ago

When is my card charged if I pledge on a project?

Written by Christine McCormick
Updated over a week ago

Account settings

How do I sign up to Crowdfunder?

Register to join the Crowdfunder community

Written by Christine McCormick
Updated over a week ago

What’s my profile page, and what appears on it?

Written by Christine McCormick
Updated over a week ago

How do I change my user name?

Written by Christine McCormick
Updated over a week ago

How do I edit my profile/account settings?

Written by Christine McCormick
Updated over a week ago

How do I opt-out, opt-in or unsubscribe from Crowdfunder emails and emails from projects I have supported?

Written by Christine McCormick
Updated over a week ago

How do I delete my account?

Find out how to leave Crowdfunder

Written by Christine McCormick
Updated over a week ago

Guest pledging

How do I make a pledge as a guest?

Written by Christine McCormick
Updated over a week ago

How do I activate my Crowdfunder guest pledge account?

Written by Christine McCormick
Updated over a week ago

Getting rewards

How will project creators get my address to deliver rewards?

Written by Christine McCormick
Updated over a week ago

How do I know when rewards for a project will be delivered?

Written by Christine McCormick
Updated over a week ago

I haven't received my reward yet. What should I do?

Written by Alex Garbett
Updated over a week ago

Interacting with project creators

How can I contact a project creator?

What do I do if I have questions about a project

Written by Christine McCormick
Updated over a week ago

Troubleshooting

I'm having trouble making a pledge

Written by Alex Garbett
Updated over a week ago

I didn't receive a pledge confirmation, did my payment go through?

What to do if you do not receive a pledge confirmation email

Written by Christine McCormick
Updated over a week ago

I think I might have pledged twice by accident

What to do if you make multiple pledges my mistake

Written by Christine McCormick
Updated over a week ago