When you log into your project dashboard, you will see the following notification.

Click on complete setup to begin.

Take care to select the right option for your bank account type.

Select business if you have a company number and are registered with Companies House (even if you also have a charity registration).

Complete your organisation details.

Registered Address: The business name and address must exactly match the business name and address registered with Companies House.

Legal representative: Your legal representative could be a director, trustee or another person of significant control. You will need to upload their ID later in the setup process. The name, DOB and address details must therefore exactly match their ID – for example, if their legal first name is Robert, don't enter Rob.

Upload required documents.

ALL of the following documents must:

  • Include all pages
  • Be signed and dated (if appropriate)
  • Be saved as .pdf, .jpeg, .jpg, .gif or .png

ID document: Upload the ID of the legal representative you listed above. Make sure the .pdf image is clear, in date and show all corners and edges of the ID. If you experience problems, please see our troubleshooting guide.

Please ensure the following company documents are dated within the last 12 months. If they are older than 12 months, please sign and date them yourself, stating that they are still current.

Proof of registration: Your proof of registration must be an official copy from Companies House, which you can download directly from their website. Upload your certificate of incorporation here if it is less than 12 months old or upload a copy of your latest confirmation statement.

Certified articles of association: This is the document that outlines the purpose of the

organisation and the responsibilities of its members. If you are registered with Companies House, these would have been documented when the company was established. For some organisations, it's their Constitution, which is a set of fundamental principles that states how your association is to be structured. This could be a single document that can be uploaded in both the proof of registration and articles of association sections.

Complete the Shareholder UBO declaration.

Please provide the details of any shareholder with a 25% share or higher. If your organisation does not have shareholders, please provide the information of a director, trustee or persons of significant control.

Please also note, as a business registered with Companies House, you must include details for all registered persons of significant control. If there are no persons of significant control you may add the details of one of your registered officers instead.

Complete your bank account details.

Please select the correct option for your extra funding wallet.

When completing this section, please note that the account holder must be your business name (not an individual’s name). This must EXACTLY match the business name set up above. Please also use the same address that is on your bank statement (even if this is not the postal address of your business).

Upload your bank statement.

This must EXACTLY match the business bank account details submitted above. It must also include the following information in order to be accepted:

  1. Bank logo
  2. Business name
  3. Business address
  4. Account number and sort code
  5. Statement date (within the last 6 months)

We cannot accept Excel downloads, .xlsx copies or screenshots of your statement. It must be a PDF or a scan or photo of a statement.

Here’s an example of what we need to see:

Check your extra funding wallet after 72 hours to see if your documents have been verified or if you need to resubmit them. In the case where verification fails, you will see the following notification in the extra funding section of your dashboard. You will also be notified by email that you need to resubmit one or more of your documents.

Email support@crowdfunder.co.uk if you need further assistance.

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