This accessibility statement applies to crowdfunder.co.uk website run by Crowdfunder Ltd.

Crowdfunder is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.

We want everyone who visits the Crowdfunder website to feel welcome and find the experience rewarding.

What we are doing to ensure great accessibility

This website endeavours to conform to level Double-A of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1. These guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines will help make the web more user friendly for everyone who wishes to use it. The site has been built using code compliant with W3C standards for HTML and CSS. The site displays correctly in current browsers and using standards compliant HTML/CSS code meaning all future browsers will also display correctly.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We have also made the website text as simple as possible to understand and use advice provided to us directly by AbilityNet.

Parts of this website that are not fully accessible

Whilst crowdfunder.co.uk strives to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website. For example:

  • you cannot modify the line height or spacing of text
  • you cannot skip to the main content when using a screen reader
  • some PDF documents are not fully accessible to screen reader software
  • some third-party embedded tools may not be fully accessible
  • some embedded videos do not yet have captions in user supplied content
  • some images do not yet have alternative text in user supplied content
  • some pages have poor colour contrast
  • live video streams don't have captions
  • some older videos don’t have captions

We've worked hard on the Crowdfunder website and believe we've achieved our goal of Level AA accessibility. We monitor the website regularly to maintain this, but if you do find any problems, please do not hesitate to contact us. You can get in touch by emailing us at support@crowdfunder.co.uk and we'll aim to get back to you within 5 working days.

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are unhappy with any aspect of how we respond to your complaint, please contact the Equality Advisory and Support Service (EASS).

Non-compliance with the accessibility regulations

Crowdfunder is committed to making its website fully accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. This website is currently partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. The parts of the site that are non-compliant and what we are doing to address them is explained below.

PDFs and other documents

Some of our older PDF documents do not comply with WCAG 2.1. We are working constantly to ensure that all future PDF documents are compliant. Some PDF documents do not comply with WCAG 2.1. We are working constantly to ensure that all future PDF documents are compliant however given the volume of the User uploaded PDF document this difficult to maintain for all cases.

Many of our older PDFs and Word documents do not meet accessibility requirements, for example, they may not be structured so they are accessible to a screen reader. They therefore will not meet WCAG 2.1 success criterion 4.1.2 (name, role value).

We are reviewing the site and aim to ensure by September 2020 to either fix these or replace them with accessible HTML pages. Please note, the accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our services.

Alternative tags for images

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).

We plan to add text alternatives for all images by October 2020. When we publish new content we’ll make sure our use of images meets accessibility standards.

3rd party software

We are aware that some of our third party forms and applications may not meet WCAG2.1. We are working with our suppliers to bring these up to the standard we expect. We will also be making an assessment when each supplier contract is up for renewal and building in accessibility requirements as part of our procurement process.

Alternative tags for images

Some images do not have a text alternative, so people using a screen reader can’t access the information. This fails WCAG 1.1 success criterion 1.1.1 (Non-text Content).

The primary reason for this issue is because the Crowdfunder website is a content management system and doesn't have full control of content added by users.

Link Descriptions

Not all external link descriptions added by our users specify the link destination. This fails WCAG 2.1 success criterion 2.4.4 (Link Purpose in Context). As the Crowdfunder website is a content management system we are often unable to manage or control the content added by our users.

Colour contrast

Some of the Crowdfunder website default colour combinations fail to meet the 4.5:1 contrast ratio and this falls below the WCAG 2.1 success criterion 1.4.3 (Contrast). Whilst the Crowdfunder website default theme was made with accessibility in mind, we appreciate that content that is added by users will sometimes fall outside stated accessibility requirements. We always try to ensure user-added content follows our stated guidelines and we update these guidelines regularly.

Live video

Live video streams do not have captions. This does not meet WCAG 2.1 success criterion 1.2.4 (captions – live). We do not plan to add captions to live video streams because live video at this time and also this is exempt from meeting the accessibility regulations.

Audio captions

YouTube fails to show audio descriptions as default. This fails WCAG 2.1 success criterion 1.2.5 (Audio Description). The information is from third party software and added via an iframe on to our site. There is a setting option to turn on audio description directly from the video.

Website testing and monitoring

The website is tested each month using our monitoring system and the Web Development Team perform ad-hoc internal tests and act to resolve issues as feedback is received.

We are continually working to make improvements to the website and plan to extend this work to include wider user testing in the future.

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