We are sorry you're having technical problems. In the first instance, you could try the following troubleshooting tips.
- Make sure you are following the access link and you are entering the code correctly. If you haven't received your code please follow these instructions.
- Check your internet connection.
- Reset your web browser by closing it down and starting it back up. This will sometimes trigger updates that resolve glitches.
- Try a different web browser. If you're not using Google Chrome, we recommend it. You can download it here: https://www.google.com/chrome/
- Clear your device's cache. Included below are the steps on how to do this for the more popular internet browsers:
The show will be available for you to watch over the weekend so you wont lose your opportunity to see the show!
Please note: This article is specifically in relation to Fringe on Friday