Your Backers list
If you are running a flexible funding (keep what you raise) project then you can access your supporters details when you are live..
Click on manage project on your project dashboard and then click on download supporter details.
Once your project closes successfully or if you are an All or Nothing Project you can download all of the information needed about your supporters by logging into your project, then click 'Supporters details' on the right hand side..
You will need to tick the box agreeing to the terms and input your password before clicking Submit to trigger the download of this excel spreadsheet. This document contains sensitive information, such as email addresses and postal addresses so please store this information safely.
We always advise projects to wait until the project has closed successfully and they have received the money pledged on the project before sending rewards to supporters.
This is the information you will have available on your download
- Pledge date-time
- Pledger name
- Pledger email **
- Reward Price
- Quantity required
- Total amount
- Reward description - Make sure you enter a distinct title.
- Reward option
- Gift Aid
- Marketing consent
- Receive update consent
**Please note: The supporters email addresses will not be shown in the backers download if the supporter has donated only (not selected a reward) and has not opted in to project owner marketing.
You will still be able to message the supporter from your supporters tab on the project dashboard.