After adding your personal details and bank details, we might need to request additional documentation in order to verify who you are.  This may include

  • Proof of Identity
  • Proof of Address
  • For businesses we will need proof of business registration

The documents you upload must exactly match the details you enter in the financial section (no nicknames or abbreviations). 

Where do I upload my Documents? 

You can upload documents in the 'Financials' section of your edit project dashboard.

What Documents can I use?

These are the accepted document types

Proof of Identity accepted documents:

  • Passport
  • Drivers license
  • Identity card

Proof of Identity document requirements:

  • Documents must be uploaded in full colour (i.e. no black-and-white scans)
  • Make sure that all corners and edges of the document are visible
  • Documents must be clear and large enough to read
  • Photocopies of identity documents are not acceptable
  • Documents must be valid and not expired
  • Documents can be uploaded in .png or .jpg format (photos and colour scans acceptable)
  • The entire personal information page of a passport. Both front and back of a driver’s license or identity card. For UK driving licences only the front should be required

Proof of Home Address accepted documents:

  • Utility bill 
  • Statement from a financial institution
  • Letter issued from a government institution
  • Drivers license (if this has not already been used as Proof of Identity)
  • Identity card (if this has not already been used as Proof of Identity)

Proof of Home Address document requirements:

  • At least one full page of the document where the full name and address of the individual are clearly stated and legible.
  • Documents must be clear and large enough to read
  • Documents must be dated within the past six months
  • Documents can be uploaded in .png, .jpg, or .pdf format

Proof of business accepted documentation:

  • Certificate of Incorporation
  • Companies House Document
  • VAT Registration
  • HM Revenue and Customs: VAT Certificate
  • HM Revenue and Customs: Account Statement
  • Charity Commission Document
  • OSCR Scottish Charity Regulator

 Proof of business document requirements:

  • Documents must be clear and large enough to read
  • Documents must be valid and representative of up-to-date registration
  • The document must show full business name, business address, and either VAT number OR company registration number of the incorporated entity are clearly stated and legible. If this information is spread across multiple pages of your document, please upload one PDF containing all the relevant pages
  • Documents can be uploaded in .pdf format

What documents can't you accept?

We cannot accept the following documents

  • Tenancy agreement/lease
  • Utility company attestation letter
  • Private insurance bill
  • Telephone/mobile bill

How long will it take to be verified?

Whilst you account is being reviewed it will show as pending in the financials section. You will receive an email once the documents have been reviewed. Reviews can take our payment provider up to 48 hours to complete and you cannot go live until your account has been verified. 

Please note: Businesses based in a British Crown Dependency (Jersey, Guernsey or Isle of Man) or a British Overseas Territory such as the British Virgin Islands are not supported currently by Crowdfunder. 

Passport example:

Driver's licence example:


Please note: If you have been asked to set up a Crowdfunder Wallet in order to receive extra funding, this guidance also applies. 

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